Text Message Policy

Last Updated: August 27, 2026

This Text Messaging Policy explains how TOURE Enterprises, Inc. d/b/a THE CALLED (“THE CALLED,” “we,” “us,” or “our”) collects, uses, and manages information in connection with our text messaging program (the “Messaging Service”).

We use Twilio and related service providers to help provide and operate the Messaging Service. Twilio may process certain information on our behalf in connection with the transmission, routing, delivery, and management of text messages.

1. Collection of Information

When you sign up for the Messaging Service, we may collect information that you provide directly to us, including your name, mobile telephone number, email address, and other contact information.

When you communicate with us through the Messaging Service, we may also collect your messaging history and information contained in those communications.

We may collect information through cookies, pixels, and similar technologies in connection with our websites and Messaging Service. These technologies may be used to understand engagement and personalize communications, including event reminders, registration reminders, purchase-related messages, and shopping-cart or checkout reminders.

If you participate in an event, seminar, survey, promotion, contest, membership, program, or other activity associated with the Messaging Service, we may collect information you voluntarily provide in connection with that activity.

2. Use of Information

We may use your information to operate, deliver, maintain, analyze, improve, and support the Messaging Service and to communicate with you regarding THE CALLED programs, seminars, events, memberships, products, services, resources, promotions, registrations, and purchases.

Where required by law, marketing or automated text messages will only be sent after appropriate consent has been obtained.

Message frequency may vary. Message and data rates may apply. Consent to receive marketing text messages is not a condition of purchasing any product or service.

3. Consent to Receive Text Messages

By affirmatively opting in to receive text messages from TOURE Enterprises, Inc. d/b/a THE CALLED, you consent to receive recurring marketing, promotional, and, where applicable, transactional text messages at the mobile telephone number you provide.

Messages may be sent using automated technology or other messaging technology permitted by applicable law.

Your consent applies to communications from THE CALLED and does not authorize unrelated third parties to send you their own marketing communications.

You represent that the mobile number you provide belongs to you or that you are authorized to provide consent for communications to that number.

4. Electronic Signature & Electronic Consent

By checking an applicable consent box, clicking a button to submit or complete a registration or purchase, entering your information into an online form, or otherwise electronically indicating your agreement, you acknowledge and agree that your electronic action constitutes your electronic signature and demonstrates your intent to be bound by the applicable consent, disclosures, Terms & Conditions, Privacy Policy, Refund & Cancellation Policy, Text Messaging Policy, and other policies presented to you.

You agree that your electronic signature has the same legal force and effect as a handwritten signature to the fullest extent permitted by applicable law.

Where your electronic consent includes authorization to receive marketing calls or text messages, you acknowledge that you are providing your consent electronically and that the telephone number you provide is the number at which you authorize THE CALLED to contact you.

You may request a copy of your consent records or applicable disclosures by contacting info@thecalled.com.

5. Message Frequency and Charges

Message frequency will vary depending on your interactions with THE CALLED, the programs or services in which you participate, and the types of communications you have agreed to receive.

Standard message and data rates may apply according to your wireless carrier and mobile service plan.

THE CALLED and Twilio are not responsible for charges imposed by your wireless carrier.

6. Messaging Hours

Marketing and promotional communications will be sent only during hours permitted by applicable federal and state law based on the recipient’s location.

THE CALLED may apply more restrictive sending hours where required by applicable state law or operational policy.

7. Sharing of Information

We may share information with third-party service providers that help us operate and provide the Messaging Service.

Service Providers

We may share information with Twilio and other vendors that provide messaging, telecommunications, CRM, analytics, website, customer-service, or related technology services.

These providers may process information such as your mobile telephone number, message content, message history, delivery information, and related technical information as necessary to provide their services to us.

Legal Requirements

We may disclose information when we reasonably believe disclosure is necessary or appropriate to:

comply with applicable laws, regulations, court orders, or legal processes;
respond to lawful requests from public or governmental authorities;
enforce our agreements or policies;
protect the rights, privacy, safety, or property of THE CALLED, our customers, or others;
prevent fraud, abuse, unauthorized activity, or other unlawful conduct; or
pursue available remedies or limit damages we may sustain.

We may also use or disclose aggregated or de-identified information that does not reasonably identify you.

8. Mobile Information and Marketing

We do not sell or rent your mobile telephone number to third parties for their own independent marketing or promotional purposes without your explicit consent.

Mobile information obtained through the Messaging Service will not be shared with third parties or affiliates for their own marketing or promotional purposes without appropriate consent.

Information may be shared with service providers solely as necessary to provide, support, secure, or operate the Messaging Service.

9. Protection of Information

We use reasonable physical, administrative, technical, and organizational safeguards designed to protect information against unauthorized access, use, alteration, disclosure, loss, or destruction.

However, no electronic transmission, telecommunications system, or method of data storage can be guaranteed to be completely secure.

Accordingly, we cannot guarantee absolute security of information transmitted through or stored in connection with the Messaging Service.

10. Retention of Information

We retain information for as long as reasonably necessary to operate the Messaging Service, provide services to you, fulfill the purposes for which the information was collected, comply with applicable legal and regulatory requirements, resolve disputes, prevent fraud or abuse, and enforce our agreements.

11. Choices, Revocation & Opt-Out

Consent to receive marketing text messages is not a condition of purchase.

You may revoke your consent to receive marketing text messages at any time.

You may opt out by replying to a message with:

STOP, END, CANCEL, UNSUBSCRIBE, QUIT, or REVOKE.

You may also revoke consent using any other reasonable method that clearly communicates your desire to stop receiving the applicable communications.

We will honor valid revocation and opt-out requests within the timeframe required by applicable law.

12. Email Opt-Out Requests

You may also request to stop receiving marketing text messages by emailing:

info@thecalled.com

Please allow up to 72 hours for email-based opt-out requests to be processed.

This 72-hour period is an internal processing timeframe and does not extend or waive any shorter timeframe required by applicable law. THE CALLED will honor all valid revocation requests within the legally required timeframe.

13. Opt-Out Confirmation

After you submit a valid opt-out request, we may send one final non-promotional text message confirming that your request has been received and that you have been unsubscribed.

The confirmation message will not contain marketing or promotional content.

After your opt-out becomes effective, no additional marketing text messages will be sent to that mobile number unless you subsequently provide new consent.

14. HELP Requests

For assistance with the Messaging Service, you may reply:

HELP

You may also contact us at info@thecalled.com.

15. Re-Enrollment

If you previously opted out of receiving marketing text messages, we will not resume marketing messages merely because you continue to use our websites, make another purchase, attend an event, or otherwise interact with THE CALLED.

You may begin receiving marketing messages again only after providing new consent where required by applicable law.

16. Wireless Carriers

Wireless carriers are not liable for delayed or undelivered messages.

Delivery of text messages is subject to effective transmission by your wireless carrier and telecommunications providers and is therefore outside THE CALLED’s complete control.

17. Changes to This Policy

We may update this Text Messaging Policy periodically to reflect changes to our Messaging Service, business practices, technology, service providers, or applicable laws and regulations.

The Last Updated date at the top of this policy identifies the most recent revision.

Where required by applicable law, we will provide additional notice or obtain additional consent before material changes affect your messaging rights.

18. Customer Care

If you experience problems with the Messaging Service, would like to revoke consent, have questions regarding this policy, or would like information regarding your messaging preferences, please contact:

TOURE Enterprises, Inc.
d/b/a THE CALLED
17328 Ventura Blvd., Suite 421
Encino, CA 91316
Email: info@thecalled.com

By opting in to receive text messages from THE CALLED, you also acknowledge our Terms & Conditions, Privacy Policy, Refund & Cancellation Policy, and other applicable policies governing your relationship with THE CALLED.